Shipping policy

Shipping Policy

Free worldwide shipping
We offer complimentary shipping on all orders — no minimum required. We ship to over 30 countries worldwide.

Processing time
Orders are processed within 1–2 business days (Monday to Friday). Orders placed on weekends or holidays are processed the next business day.

Delivery time
Delivery takes 3–7 business days depending on your location. Delivery times are estimates and may vary during busy periods.

Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Wrong address or changes
Need to change your shipping address or order? Contact us within 24 hours of placing your order at info@karsikaya.com and we'll do our best to help before it ships.

Questions?
Contact our support team at info@karsikaya.com or via karsikaya.com/pages/contact — include your order number for faster help. We reply within 24 hours on business days.